Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Peach Direct LTD (hereinafter referred to as "Company," "we," "us," "our") collects, uses, and protects your personal data when you use the Peach platform ("Platform") available at https://peach.direct/.

By using the Platform, you agree to the collection and use of information in accordance with this Policy.

2. Data We Collect

  • Personal Information: Name, email address, phone number, and payment details.
  • Usage Information: Information about how you use the Platform, including session data, browser type, and device type.
  • Technical Data: IP addresses, login information, browser type and version, time zone settings, and operating system.
  • Financial Data: Payment card details, transaction history, and payment provider data.
  • Data from Third-Party Services: Analytics data from third-party services such as Google Analytics and payment providers like Stripe.

3. How We Use Your Data

  • Account Creation and Management: To create, manage, and maintain your user account.
  • Service Delivery: To provide access to the Platform, process payments, and schedule sessions.
  • Improvement of Services: To monitor and analyze trends, usage, and activities for operational and improvement purposes.
  • Marketing and Communication: To send emails and notifications regarding updates, new features, or promotions.
  • Security and Compliance: To ensure the security of our Platform and comply with legal obligations.

4. Sharing Your Data

  • Service Providers: Such as payment processors (e.g., Stripe) and analytics services (e.g., Google Analytics) to help us operate the Platform.
  • Third Parties: For legal purposes, such as to comply with laws, regulations, or court orders, or to protect our rights, property, or safety.
  • Marketing Partners: Only with your consent, for promotional purposes.

5. Data Retention

We retain your personal data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Data will be securely deleted when it is no longer needed for these purposes.

6. Data Security

We use appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

  • Access: You may request access to the personal data we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete personal data.
  • Deletion: You may request the deletion of your personal data, subject to legal limitations.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise your rights, please contact us via the details provided in this Policy.

8. Cookies

The Platform uses cookies to enhance your experience. Cookies are small text files stored on your device that collect information about your usage patterns. You can control the use of cookies through your browser settings, but disabling cookies may limit your access to certain features of the Platform.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified via email or within the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the updated Policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at: [email protected].